Help Center
Welcome to the Dragons Destiny Help Center! We’re here to ensure your experience with us is as magical and seamless as possible. Below, you’ll find answers to frequently asked questions, helpful resources, and ways to get in touch with us if you need further assistance.
Frequently Asked Questions (FAQ)
Orders & Shipping
Browse our collections, add your favorite items to the cart, and proceed to checkout. You’ll receive a confirmation email once your order is placed.
We offer standard and express delivery across the UK and internationally. Estimated delivery times are provided at checkout.
Yes! We use 3rd parties such as Royal Mail and Evri.Â
Returns & Refunds
Our refund and returns policy lasts 14 days. If 14 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Visit our Returns Policy page for details.
Contact our support team at support@dragonsdestiny.co.uk with your order number and reason for return. We’ll guide you through the process.
We work with trusted suppliers to ensure the highest quality and sustainability of our crystals and natural products.
Contact Us
Have a question or need support? Our friendly team is here to help.
- Email: support@dragonsdestiny.co.uk
Resources & Policies
- Shipping Information: Learn about our delivery times and costs.
- Returns Policy: Step-by-step guide for hassle-free returns.
- Privacy Policy: Understand how we protect your data.
- Terms & Conditions: Our policies and guidelines.
Stay Connected
- For tips, updates, and special offers, follow us on social media:
- Instagram: @DragonsDestinyUK
- Facebook: Dragon’s Destiny UK
- TikTok: @DragonsDestiny
Still need help?
Don’t worry—we’re just a click or call away. Reach out to us anytime, and we’ll do our best to make your experience enchanting.
Thank you for choosing Dragon Destiny!