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Privacy Policy

At Dragon’s Destiny, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or interact with our website, www.dragonsdestiny.co.uk (“Website”). By using our Website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

When you make a purchase, register an account, or contact us, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely via third-party providers)

1.2 Non-Personal Information

We also collect information about your interaction with the Website, including:

  • Browser type and version
  • Device type (e.g., mobile, desktop)
  • IP address
  • Pages viewed and time spent on the Website
  • Referring website or search engine

1.3 Cookies and Similar Technologies

We use cookies to enhance your experience on our Website. For details, please see our Cookie Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To fulfill and deliver your purchases and communicate order updates.
  • Customer Support: To respond to inquiries and provide support.
  • Personalisation: To customize your experience and recommend products.
  • Marketing: To send promotional emails, newsletters, or special offers (you can opt out at any time).
  • Analytics: To analyze Website usage and improve performance.
  • Legal Compliance: To comply with applicable laws and regulations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers: With trusted third-party partners who assist with payment processing, order fulfillment, and Website analytics.
  • Legal Obligations: If required by law or to protect our rights and property.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

4. How We Protect Your Information

We take appropriate measures to secure your personal information, including:

  • Using encryption technologies (e.g., SSL) for data transmission.
  • Limiting access to your information to authorized personnel.
  • Regularly updating our security practices to address new threats.

5. Your Rights

Under applicable data protection laws, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Update or correct inaccuracies in your data.
  • Deletion: Request the deletion of your personal information.
  • Restriction: Limit the processing of your data in certain circumstances.
  • Data Portability: Receive your information in a structured, machine-readable format.
  • Objection: Object to the processing of your data for marketing or other purposes.

To exercise your rights, contact us at support@dragonsdestiny.co.uk.

6. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their policies before sharing your information.

7. Children’s Privacy

Our Website is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children.

8. International Users

If you access our Website from outside the United Kingdom, please note that your information may be transferred and processed in the UK or other countries.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Effective Date.”

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us